As a Chief of Staff, you are presented with many different problems to solve every day, so it is crucial to realize that solving the issue is not as quick as just seeing the problem and getting resources behind it.
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As a Chief of Staff, you are presented with many different problems to solve every day, so it is crucial to realize that solving the issue is not as quick as just seeing the problem and getting resources behind it.
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Cricket Oles is a Senior Principal at McChrystal Group where she serves as the Chief of Staff to the President. In this role, she supports key strategic initiatives, including the development of new client relationships and driving internal strategic priorities.
The performance of your executive team sets the tone for the entire organization. If the executive team is operating at anything less than peak performance, everyone in the organization will be impacted. Discover how we work shoulder-to-shoulder with executives across industries to take targeted actions to accelerate your team into a higher gear so executive teams are able to deliver outcomes that matter to your business.
For one multinational company, existing analytics tools alerted leaders to communication challenges while identifying key network influencers, employees at risk of burnout, and team collaboration. By leveraging these tools, analytics showed emerging patterns allowing leaders to understand team behaviors and cross-company norms. The company’s leaders then decided what levels of collaboration work best for each team, increasing employee engagement and reducing the risk of burnout.
How can leaders help their teams feel a sense of engagement to their work, and what are the systems and processes that help do that?